All About Kids Service Coordinators are the essential point of contact between service providers and parents. Service Coordinators help families identify and prioritize concerns, while simultaneously adhering to the timelines and procedures set forth by local and NYS Early Intervention Program guidelines. The ideal candidate for this role has prior experience in service coordination, is organized, and able to manage daily travel and high-volume client interaction.
Responsibilities
- Assists eligible children and their families in gaining access to Early Intervention services and other services identified in the Individualized Family Service Plan (IFSP).
- Manages the active ongoing process that involves coordinating the provision of Early Intervention services, and other services, such as, referrals to other community resources that the child needs or is being provided
- Facilitates the timely delivery of available services and continuously seek the appropriate services and situations necessary to benefit the development of each child being served for the duration of the child's eligibility through the Early Intervention Program.
- Facilitates the transition from the Early Intervention Program to the Committee on Preschool Special Education. If it is determined through the CPSE that a child is "no longer eligible to receive services", the Service Coordinator will help the child and family make the transition to other community resources.
- Documents, monitors and uploads IFSP forms to NYSE platform
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel Requirements
While performing the duties of this job, the employee is regularly required to talk or hear and be able to see. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. It is a requirement of this position to be able to lift, pull or push up to 30 pounds.
The individual in this role is required to have a valid driver’s license at all times and a vehicle. The travel required for this position will vary on a case-by-case basis. This person is expected to travel up to 250 miles per month.
Requirements
- 2+ years experience in service coordination activities.
- 1+ year of service coordination experience and an additional year of experience in a service setting with infants and toddlers with developmental delays or disabilities.
- 1+ year of service coordination experience and an Associate's Degree in a health or human service field
- Bachelor's or Master's Degree in a health or human service field including psychology, social work, special education, early childhood development, or other related licensed healthcare professional.
- As required under Early Intervention Program regulations, providers of service coordination service must participate in the introductory service coordination training session sponsored by the Department of Health
- High-level of computer skills including Microsoft Office Suite – Claims and HR Cloud experience a plus!
AAP/EEO Statement
All About Kids is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment in decided based on qualifications, merit, and business need. EOE/M/F/D/V/SO